What changes when every call is answered, every appointment confirmed, every cancellation filled.
0
Missed calls
0%
Fewer no-shows
0/7
No extra shifts
Calls pile up
While your team sees patients, the phone doesn't stop ringing.
Manual scheduling eats up hours
Post-its, callbacks, double bookings. Every single day.
No-shows cost thousands
15–20% of appointments go unfilled. Every month.
Patients leave quietly
67% never call back after one failed attempt.
Every call answered
24/7. Weekends. Holidays. No exceptions.
Booked in seconds
The AI checks availability, books, and confirms. Automatically.
Patients stay
Reminders, reschedules, follow-ups. All handled.
Revenue recovered
Canceled slots are filled from the waitlist in minutes.
From the first call to the post-visit survey, Hellomatik manages the entire appointment cycle so your team can focus on patients, not paperwork.
Takes multiple calls at once, understands what each patient needs, and gets every case resolved or on track. Without burdening your team.
Hellomatik answers questions about treatments, schedules, estimated prices, and specialists with the same knowledge across web, phone, and WhatsApp.
Hellomatik finds the booking, offers valid new options, and updates the schedule in seconds. No back-and-forth calls.
Hi Laura, just a reminder that you have an appointment tomorrow at 10:00 with Dr. Romero. Will you be able to make it?
Yes, perfect. I'll be there.
Great, Laura. Your appointment is confirmed. We'll see you tomorrow at 10:00.
Automatic reminders sent 24h and 2h before every appointment. Patients confirm or reschedule with a single tap.
When a slot opens up, Hellomatik finds the right patient and fills it before that time is lost.
When a patient needs urgent care, Hellomatik detects the priority and secures the first available slot without leaving them waiting.
After the appointment, Hellomatik follows up automatically and sends the patient a link to rate their experience on Google Business Profile.
Clínica Dental Romero
en línea
Hola Laura, gracias por venir hoy a tu limpieza dental. 😊 ¿Qué tal ha ido todo?
Genial, muy contenta. Todo perfecto.
Nos alegra mucho. Si tienes un momento, nos ayudaría muchísimo una reseña en Google:
Everything that happens in Hellomatik updates automatically in your calendar, your EHR, and your CRM. No copying data. No repeated work. No changing what you already use.
Bidirectional sync via FHIR and HL7. Patient data always accurate.
Google Calendar, Outlook, or your own system. Always up to date.
Gesden, Clinicsoft, or your own system. Every interaction synced automatically.
Answer calls like a receptionist
Responds to every incoming call, understands what the patient needs, and handles appointments or inquiries. Connected directly to the clinic's schedule.
Virtual receptionist on your website
A chat widget that answers questions, manages appointments, and guides patients in real time. Knows all services, hours, and specialists.
Automatic WhatsApp support
Patients message to book or change appointments, ask questions, or get information. Instant responses with the same knowledge as the web or phone.
Real calls with a natural voice. Also WhatsApp, web chat, and Telegram. It manages all channels from a single brain. Same knowledge, same quality, no matter how the patient contacts you.
Over 30 languages with native fluency. If a tourist calls your clinic in Barcelona in English, it replies in English. If the next call is in Catalan, it switches automatically. No setup needed.
Yes, unlimited simultaneous calls. While your receptionist can only take one call, the AI handles 10, 50, or 100 at the same time. No patient ever hears a busy tone again.
Absolutely. It's trained to detect urgency in tone and words. Routine booking? It handles it. Patient describing chest pain? It transfers to your team instantly, with full context on screen.
Always. It handles 80% of routine calls so your team can focus on what matters. The moment a patient asks for a person. Or the situation calls for it. It transfers instantly with the full conversation context.
Yes. A 30-minute cleaning and a 90-minute root canal use different blocks. It knows your treatment catalogue, each doctor's specialties, and only offers slots that actually fit.
Yes. Each doctor has their own calendar, availability, specialties, and time blocks. It routes the patient to the right doctor automatically based on the treatment they need.
It clearly communicates your cancellation policy when booking and in reminders. If you charge for late cancellations, it informs patients upfront. The policy is yours. It makes sure every patient knows it.
Yes. After booking, it sends the patient everything they need: fasting requirements, documents to bring, parking information, consent forms. Customisable by treatment type.
Yes. Dentrix, Cliniko, Gesden, Clinicsoft, Google Calendar, Outlook. It integrates with whatever you use. Appointments land directly in your system. Zero manual entry.
No. You keep your existing number. We route calls through your current line. Patients call the same number as always. No disruption, no confusion.
One week. Days 1–2: we connect your calendar, CRM, and phone system. Days 3–4: you upload your protocols and FAQs, the AI learns your clinic. Day 5: live. Support included throughout.
We build custom integrations. If your system has an API, we connect to it. If it doesn't, we find a way. No clinic has ever been left out because of their software.
No. Everything is cloud-based. Nothing to install, nothing to buy, nothing to maintain. Works with your current phone line and internet connection.
Most don't. The voice is natural, the conversation flows like a real call. It understands context, handles interruptions, and remembers what the patient said earlier. Those who do notice are usually impressed.
They just pick up the phone and talk. Exactly as they always have. No apps to download, no buttons to press. The AI adapts to their pace, repeats information when needed, and confirms everything clearly.
Yes, it identifies itself transparently at the start of the call. Full compliance with regulations. Most patients don't mind. They care about getting their appointment, not who types it into the system.
Yes. It recognises returning patients. Knows their history, their doctor, their preferences. 'Hi María, shall I book you in with Dr. García again?'. No need to repeat everything from scratch.
Completely. We are HIPAA and GDPR compliant. All data encrypted at rest and in transit. Your patient data is never used to train AI. Ever. You choose where it's stored: EU (Frankfurt) or US (Virginia).
Only if you want. Recording is optional and configurable. When enabled, recordings are encrypted and stored in your chosen region. Access is controlled by role-based permissions.
You decide. Role-based permissions let you control exactly who sees what. Admin sees everything, doctors see patient records, reception sees appointments. Full log of every access.
Clinics using Hellomatik typically see zero missed calls, 30–45% fewer no-shows, and 3–5 hours saved daily at reception. You see real-time metrics in your dashboard from day one.
Yes. We offer a guided pilot so you can see it working with your clinic's real data before going live with patients. No risk, no commitment until you're satisfied.
Pricing depends on your clinic's size, channels, and call volume. Most single-site clinics start for under $250/month. Less than a part-time receptionist. No setup fees, no lock-in. Request a demo and we'll put together a quote for your situation.
Same as what's been happening. 15+ missed calls a week. $7,500+ out the door every month. The numbers don't change just because you stop looking at them.
Your receptionist alone with three calls. Or her. Handling every one. Set up in a day.
Let her answer