It faces the public.
World-leading aesthetic clinic
An internationally renowned clinic receives patient inquiries at any hour, on its website, about treatments, timelines and first-line medical questions. A form doesn't resolve them; a person can't always be there.
Deployed: Public agent on their website
Their agent answers with the clinic's own knowledge (the knowledge the clinic gave it) and it isn't neutral: it gently steers every conversation toward the goal it was given: booking an appointment. And when it doesn't know something, it says so; it never makes up a medical answer.
Patient service at any hour
The agent answers on their website 24/7 with the clinic's knowledge and steers every conversation toward booking an appointment.
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