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AI Search for your online store

The search bar that doesn't match words: it understands your customers.

“A dessert for ten people” is not the name of any product: it's how your customers ask.

Demo: the same query on a conventional search engine and on AI Search
Interprets:dessert≈10 servings

Conventional search

0 results

«a dessert for ten people»

The product exists. That sale was just lost.

AI Search

3 of 214 products

Try them yourself:

Sample catalog from a bakery, the real case in the proposal. The queries are the ones in the document.

Companies already working with Hellomatik

  • Joma Sports
  • LIXIL Group
  • TacticalCenter
  • ClinicaPlanas
The problem today

If the words don't match, the product doesn't show up.

The customer can't find a product the store actually sells. And that sale is lost in silence.

  • How it searches

    Literal text matching

    By meaning and intent

  • “chocolate cake for a birthday”

    0 results if the name doesn't match

    Chocolate and celebration cakes

  • Typos

    Break the search

    Corrected without losing precision

  • What isn't found

    Lost in silence

    Logged, and feeds the next training

  • Over time

    Same as day one

    More precise over time

How it works

It doesn't match words. It understands meaning.

Your customers ask in their own words; your model answers with your products. And you see everything: what they search, what they can't find, and how it improves.

User query

“a dessert for ten people”

Intent interpretation

dessert + about ten servings

Search by meaning

in the catalog's vector database

Relevant products

even when the words don't match

01

They ask their way. They find your products.

Your customer types “chocolate cake for a birthday” and the search bar recognizes the celebration behind it: it shows them your chocolate cakes and your birthday cakes, step by step before your eyes.

Tolerates typos

«chocolat brwonie» chocolate brownie

Your brand's synonyms

«palmier» puff-pastry palmier · elephant ear

Real catalog attributes

gluten freelactose freeplant basedno added sugar
02

A typo no longer costs a sale.

It suggests as they type, corrects “carot cake with wallnuts” without anyone noticing and filters by what really matters: gluten free, lactose free, the real attributes of your catalog.

Your catalog

  • 12-serving celebration cake
  • Family-size swiss roll
  • Assorted mini pastries
  • Sachertorte
  • Truffle layer cake

Your store's model

BERT architecture: it understands whole phrases

Training on your products…

On Hellomatik infrastructure

Periodic retraining on what isn't found

03

A model that's yours alone. It speaks your store's language.

It is not generic AI: we train a proprietary language model (BERT architecture) only on your products, on Hellomatik infrastructure. That's why it knows what a “palmier” means in your store, and gets it right where a general-purpose model falls short.

Real demand

Know what they search for. And what they can't find.

We don't just hand you the search bar: you get the place to see how it's doing — what your customers look for, what they can't find and how it improves every week.

Every search is logged
What the user asks for, what they find and, above all, what they don't.
Know your customer by intent
Not just what they buy: what they search for, how they ask and what they can't find. An objective basis for campaigns, product naming and positioning.
Periodic training rounds
We retrain your model focused on whatever proved hardest to locate.
More precise over time
It understands your customers better and finds products with greater accuracy.

This exact panel, on your store's real searches, is the diagnostic: ask for it and see what slips away today.

Sample searches on the proposal's catalog; your panel will have the real ones.

What it brings.

They find what you already sell

Customers find catalog products that, because the text didn't match, had remained invisible until now.

Decide with real demand in front of you

You know what your customers look for and what they can't find, as a basis for catalog and business decisions.

Only your catalog. Nothing made up.

It operates exclusively on your real products. Over time it understands your customers better and finds products with greater accuracy.

Questions

What we get asked before starting.

Straight answers. For anything else, book a demo.

A few days. What takes time is training the model on your catalog, and that's on us.

With Shopify and WooCommerce, out of the box. If your platform is custom, we build it alongside your tech team.

No. No lock-in: you stay as long as it pays off.

With a diagnostic of your current search: we measure how many searches end with zero results today and what your customers really ask for. The proposal comes from there.

Yes. It interprets intent even when the text doesn't match: typos, synonyms and the way your customers actually ask. That's what the demo above shows, with real queries.

Let them find what you already sell.

Bring us your catalog and see it working on your real products before you decide. We also measure your current search: how many queries end with zero results today and what your customers really ask for.

  • Live in a few days
  • Shopify, WooCommerce or your custom store
  • No lock-in