# Hellomatik

> AI agent platform to run an entire company: customer service, sales and internal operations. Designed like a real company: departments handled by AI agents, shared organizational context, and a human always in command. One license, unlimited users. Base language: English; full Spanish version under /es.

Hellomatik builds two products: the AI agent orchestration platform (agents that answer customers AND execute across any channel — web chat, WhatsApp, voice — grounded in the company's own knowledge, never inventing) and AI site search for e-commerce (an ecommerce search engine with intent understanding, deployed in days, works with Shopify/WooCommerce and custom stores).

## Main pages

- [Home](https://hellomatik.com/): what the platform is, how departments become agents, how a company adopts it step by step
- [AI Search](https://hellomatik.com/search): AI site search for online stores — intent understanding, autocomplete, facets, analytics
- [Contact](https://hellomatik.com/contact): talk to the team

## Blog

- [Blog index](https://hellomatik.com/blog): essays and engineering notes on running companies with AI agents
- [Research entries](https://hellomatik.com/blog?cat=investigacion): nine applied papers by the Hellomatik team, published as blog entries tagged Research — including [voice latency under 200 ms](https://hellomatik.com/blog/voice-latency-200ms), [RAG over clinical notes](https://hellomatik.com/blog/rag-clinical-notes), prompt-injection defense, multilingual embeddings for Spanish/Catalan/Basque, no-show prediction for clinics, and tool-orchestration cost analysis

## Languages

- English is canonical at the root. Spanish mirrors live under [/es](https://hellomatik.com/es).

## Contact

- Email: administracion@hellomatik.com
- LinkedIn: https://www.linkedin.com/company/hellomatik
- X: https://x.com/hellomatik